Our Mission

Healthcare is complex. We help simplify it with technology that makes it easier to engage, connect, and communicate.

Whether you're reaching patients, caregivers, or healthcare providers, delivering relevant content at the right time can empower, support, prepare, and educate your audiences. Our solutions drive greater health outcomes—and that's good for everyone.

Why Arches?

Experience & Expertise

Your software provider should know the industry as well as you do. We've been the technology backbone of healthcare communications programs for over 15 years—delivering tailored and responsive content to more than 2 million people across 40 specialties with over 10 million touch-points recorded.

Easy-to-use Interface

The most powerful tools are only useful if you can actually use them. At Arches, our intuitive technology is built with you—the user—in mind. Whether you're designing campaigns or letting us do that, we've made it incredibly simple to execute robust campaigns.

Consultative Approach

While our products speak for themselves, we're always here to provide a helping hand. From analyzing data for actionable insights to developing compelling content that achieves your goals, Arches is more than a platform provider—we're a true partner.

Our Founder

Daniella Koren

Daniella Koren


Daniella Koren is the founder and CEO of Arches Technology. Leading Arches for almost two decades, Daniella has overseen the company as it partnered with a wide array of the leading pharmaceutical, biotech, and healthcare provider organizations.

Her passion for patient education, direct response marketing, technology and analytics has been the driving force in her career, and she has been honored with awards such as Top 50 NJBIZ Women. The company has also been recognized as one of the NJBIZ Top Workplaces and has earned over 60 industry awards for innovative work in the digital patient engagement sector.

Daniella enjoys speaking about Patient Engagement at industry conferences. She also has found volunteering very rewarding and was named 2010 Woman of the Year by the Westchester New York Chapter of the Leukemia & Lymphoma Society for her fundraising effort, "Dancing for a Cure." Over the past few years, Daniella has mentored many young entrepreneurs and startups, and sits on the NY Chapter board of Entrepreneur Organization (EO) while leading the 2017-18 NYC Women of EO initiative. She recently joined the Board for the Cystic Fibrosis Foundation and is a member of the technology committee. Daniella has had a life-long passion for dance and is a two-time Pro/AM American Smooth Ballroom World Champion. She has two grown children, Talia and Alex, who have found their paths as entrepreneurs too in the areas of social media and entertainment accessibility.

Insights from Daniella

Leadership Team

Patrick Flavin

Patrick Flavin


Patrick Flavin is an entrepreneur, investor and attorney with 20+ years experience in building, growing and running companies in the health tech and life sciences space.

Patrick is currently the President of Arches Technology, a healthcare technology company with an integrated portfolio of HIPAA compliant software products that connects healthcare providers with patients to deliver just-in-time content to patients at key points along the health journey.

He previously served as the SVP of Life Sciences Business Development at Outcome Health, which provides health intelligence to patients, caregivers and healthcare professionals at the point of care. Prior to joining Outcome, he was a co-founder and Executive Director of MATTER, a Chicago healthcare technology startup center and innovation hub that is currently home to over 150+ health tech start ups. Prior to MATTER, he helped to build several biotechnology companies, including MediChem Life Sciences and Advanced Life Sciences, both of which he helped to take public on NASDAQ while serving as each company’s chief legal executive. Mr. Patrick Flavin also co-founded a venture capital fund to invest in and manage early-stage life science companies. Before working in the industry, Mr. Flavin served as an Assistant Counsel to the Speaker of the Illinois House of Representatives

Tommy Zambelli

Tommy Zambelli

VP, Marketing & Customer Success

Tommy Zambelli is the VP, Marketing & Customer Success at Arches Technology. He has over 16 years of experience in advertising/direct marketing. For the past 10 years, he has worked across numerous disease categories, launching over 15 CRM programs for multiple brands. Tommy has extensive experience working on launch products across CRM, web, and print. Prior to joining ARCHES, he worked with Draft FCB and Doremus. Tommy holds a BA from Pace University.

Yogesh Kumar Verma

Yogesh Kumar Verma

VP, Technology

Yogesh Verma is the VP, Technology at Arches Technology. He spearheads the technical design and system architecture for our website design initiatives as well as for our cloud-based healtcare Campaign Management Software platform, which enables easy development and management of communications to enhance the patient journey. Before joining Arches, Yogesh served as Senior Software Engineer at Compro Tehnologies and he holds an Enginerring degree from Lucknow University in India.

Dominick Cappuccilli

Dominick Cappuccilli

VP of Business Development

Dominick Cappuccilli is the Vice President of Business Development for Arches Technology. He joined the team in 2015 and has been actively leading the MyCareCompass project. Dominick has vast experience selling to and working with both individual providers and large health systems. Prior to his work with Arches, he worked on the Health Systems Team at ZocDoc, redesigning their sales outreach process and taking the organization's prospect engagement rate from 20% to over 50%. This helped the team double its sales in just one year. The framework he set up is still used today. He attended Syracuse University's S.I. Newhouse School.